Advertising
Advertising Terms & Cancellation Policy
These are the terms every advertiser buys under. They are the same terms printed on the insertion order you sign — nothing here is different from the contract.
Last updated 3 August 2026 · Version 1.0
Cancel more than 14 days before publication and you get everything back. After that the space is committed and the fee is non‑refundable, because it has been held for you and taken off sale. If we cause the problem — we lose your position, we decline your ad, or the edition moves — you get a full refund or an equivalent position, your choice.
Cancellation and refunds
More than 14 days before publication
Cancel for any reason and receive a full refund. Email ads@signalandsong.com. Refunds are returned to the original payment method, normally within five business days.
Inside 14 days of publication
The fee is non‑refundable. This is not a penalty. Positions are limited and exclusive; once yours is confirmed we stop selling it, turn away other advertisers in your category, and build the edition around it. Fourteen days out, that space cannot be resold.
If you cancel inside the window, we will carry your payment forward to the next edition at the same rate, at your request. You do not lose the money — you move it.
When we refund regardless of timing
- We cannot deliver the position you booked. We will offer an equivalent or better position, or a full refund — your choice.
- We decline your advertisement. We may decline any ad at our discretion, and we refund in full when we do.
- Publication is cancelled. Full refund.
- Publication is delayed. Move to the new date or take a full refund.
- A lead feature moves. If the editorial your position was placed against changes, we tell every advertiser in that edition before it goes to press. Move with it or take a refund.
Artwork
| Item | Requirement |
|---|---|
| Deadline | 14 days before publication |
| Format | JPG or PNG at the stated pixel dimensions, RGB |
| Safe area | Keep essential text 60 px inside every edge |
| Also required | One destination URL |
If artwork does not arrive by the due date, we may hold your space for the following edition or, at your request, design the advertisement for you at the published rate.
What we will not run
We decline advertising for pay‑for‑placement playlist services, guaranteed‑stream services, artist‑development schemes, and anything requiring an artist to pay an upfront fee to be considered for a placement or a deal. We may decline any advertisement at our discretion and will refund in full if we do.
Editorial independence
Advertising does not buy editorial coverage, influence what we write, or protect an advertiser from being written about. Sponsored features are written by us and clearly labelled as sponsored. Paid directory listings appear only on the page headed “Businesses That Support Signal & Song”, never in the editorial resource directory.
Exclusivity, rates and payment
- Category exclusivity. Where a position is marked exclusive, we will not sell that position or that business category to another advertiser in the same edition.
- Founding rate lock. Premiere‑edition advertisers keep their rate for their first three editions, regardless of how readership changes.
- Payment is due before publication, by card or by arrangement.
- Your content. You confirm you own or are licensed to use everything in your advertisement, and that it is accurate and lawful.
- Reporting. Every advertiser receives a written performance report after the edition closes.
Who you are buying from
Signal & Song is published by MBSGG Global Network LLC, a Missouri limited liability company, trading as Signal & Song. Card payments are processed by Stripe and will appear on your statement as SIGNAL AND SONG.
This agreement is governed by the laws of the State of Missouri.
Reaching us
Advertising — ads@signalandsong.com
Editorial — editor@signalandsong.com
Corrections — corrections@signalandsong.com